If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Regular socialisation and training, from as early as eight weeks of age, is an important factor in raising a well-behaved and socially acceptable dog. New puppy owners will benefit from enrolling their pups in a Puppy Pre-school class as soon as they bring their four-legged friend home. The RSPCA Pet Dog Manners class may also benefit your 4 legged friend!

Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.


Dogs frequently suffer from infestations of intestinal parasites – commonly known as worms. The most common types are roundworms, hookworms, tapeworms and whipworms. Each different type of worm has its own specific lifecycle and can damage a dog’s health in different ways. Clinical signs of an excessive worm burden include: diarrhoea, vomiting, poor coat condition, weight loss and general lethargy. Some types of worms can remain in a dogs system and no outward signs of infestation will be apparent. Intestinal worms can be treated with anthelmintics (de-worming medication). Regular use of appropriate anthelmintics every 3 months is recommended.
Being a Dog Groomer can be quite rewarding as you are in constant contact with the dog creating, therefore, a closer bond as you are handling and caring for the dogs best needs. You will be gratified by knowing the dog is clean and by decreasing its chances from various health problems such as thrush, scratches, infestation, parasites on the skin, and other skin problems, as well as a general health check making sure its free from any cuts, heat, swelling, lameness or temperament changes which, in turn, can be an indication of illness.
Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.
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