Our free Mad Paws Accident Cover applies to any damage or injury to a third party or their property which is due to negligence of the Pet Sitter whilst the pet is under the Pet Sitter’s care. Please note that there is a $350 deductible for any case, and this is payable by the Pet Sitter. Mad Paws Accident Cover is not to be confused with the usual illness cover that most Pet Owners already have for their pets. For full details on our Accident cover, click here.
If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.
In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Our free Mad Paws Accident Cover applies to any damage or injury to a third party or their property which is due to negligence of the Pet Sitter whilst the pet is under the Pet Sitter’s care. Please note that there is a $350 deductible for any case, and this is payable by the Pet Sitter. Mad Paws Accident Cover is not to be confused with the usual illness cover that most Pet Owners already have for their pets. For full details on our Accident cover, click here.
Fleas are most common in warm humid areas, and while more prolific in summer, they are found year-round in many parts of Australia. Flea bites cause discomfort and distress through itching, and some dogs and cats can develop hypersensitivity or an allergy. Fleas also host tapeworms, infecting your pet if they eat them. Most dogs and cats need flea treatment – indoor cats may be an exception.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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