If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Most poisoning of dogs is accidental. Garden poisons, such as snail baits, are the main cause. If your dog is known to eat just about anything, then be particularly careful to store poisons where they will not be accessible to him. Dogs found foaming at the mouth, with muscle tremors or staggering gait, or unable to stand, should receive immediate veterinary treatment.
Fleas are most common in warm humid areas, and while more prolific in summer, they are found year-round in many parts of Australia. Flea bites cause discomfort and distress through itching, and some dogs and cats can develop hypersensitivity or an allergy. Fleas also host tapeworms, infecting your pet if they eat them. Most dogs and cats need flea treatment – indoor cats may be an exception.
It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.
Keep your dog busy by prolonging his mealtime with a number of interactive toys such as Kongs, treatballs, or Bustercubes (treats can be easily pushed in but will engage your dog for hours trying to get them out). Also try hiding part of his meal around the yard to stimulate his natural foraging instincts. Treats and toys are available at the RSPCA online shop.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.
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It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.
It is also important that dogs are socialised with people and other dogs from an early age. There are a range of activities dog owners and their four-legged friends can get involved in such as fly ball, agility and lure coursing. Consult your local council about activities available in your area. RSPCA training and information sessions on pet behaviour are also regularly staged at Burwood East.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.

Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment. 
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