As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog. 

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.

If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.


It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.
It is also important that dogs are socialised with people and other dogs from an early age. There are a range of activities dog owners and their four-legged friends can get involved in such as fly ball, agility and lure coursing. Consult your local council about activities available in your area. RSPCA training and information sessions on pet behaviour are also regularly staged at Burwood East.

Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing.


Pedigree or purebred dogs are more expensive to buy if purchased from a breeder and their nature and appearance is generally predictable (as they should conform to a breed standard). Crossbreeds (or 'designer dogs') are dogs of mixed ancestry. They are robust and often make great pets. Keep in mind though, that when you purchase a crossbred puppy it might be difficult to accurately predict how these puppies will develop. Both purebred and crossbred puppies and adult dogs are available at RSPCA Adoption Centres.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.

Bones are necessary to keep your dogs teeth healthy and clean and also provide lots of fun for your canine friend if you are away. A large marrowbone cleans their teeth, massages their gums, and often becomes your dog's most treasured possession. You should provide your dog with a regular supply of bones for mouth and dental hygiene (raw chicken wings/necks are best).  Never give your dog cooked bones, as these could be more brittle and easily splinter, causing harm to your dog.    You should also ensure that there is always plenty of fresh and clean water for your dog. Sometimes bowls get knocked over and therefore to be safe it is recommended that you always provide two. In the summer months, like people, dogs need a lot more water to keep hydrated so make sure there water bowls are always full and kept in the shade.
A dedicated pet sitter is a great option for in home dog day care when your family or friends are too busy. Many pet owners are uncomfortable asking their neighbours for dog day care help: a Pawshake pet sitter will be happy to provide dog day care when you can’t. Pawshake pet sitters are genuinely love pets and are there to help with your dog day care needs.
Being a Dog Groomer can be quite rewarding as you are in constant contact with the dog creating, therefore, a closer bond as you are handling and caring for the dogs best needs. You will be gratified by knowing the dog is clean and by decreasing its chances from various health problems such as thrush, scratches, infestation, parasites on the skin, and other skin problems, as well as a general health check making sure its free from any cuts, heat, swelling, lameness or temperament changes which, in turn, can be an indication of illness.
The simplest and most economical diet consists of a mixture of meat (raw, cooked or canned) and dry food. Premium dry food such as Hill's Science Diet (available at RSPCA clinics and shelters) are balanced and also good for your dog’s teeth. In order to maintain healthy teeth and gums, a mixture of both soft and hard food should be provided.What is wrong with just feeding my dog meat? 
Picture this: you're at work. You've been there all day. You have a deadline which will keep you back, and your dog hasn't seen anyone for eight hours. Many Dog Owners will sadly recognise this sensation; but fortunately, it's now an experience which can belong to yesterday. Via Mad Paws, you can source quality Dog Day Care providers in Elizabeth Hills NSW. Now, instead of suffering under the terror of isolation, your pup can enjoy exercise, games, and attention all day long. Behold some of the advantages of Dog Day Care:
As mentioned above, puppies respond well to positive-reinforcement based training. It is important to acknowledge that dogs cannot possibly know which behaviours are right and which are wrong - it will be up to you to teach them. Take the time to show your puppy what you want them to do and reward them with a treat, praise, or a game each time they do the right thing.

There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.

Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.


To be a successful pet shop owner, manager or employee, you need to be able to sell merchandise, from pet food and toys to cages, fish tanks, leashes and the pets themselves. Obviously you need to know about caring for different animals in order to keep the animals you are selling in good condition; and advise customers on the products they might buy.  Some pet shops may be more caring for the animals than others.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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