The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
During summer, a flea control shampoo and a flea rinse should be used. However, this should by no means substitute a proper monthly flea control regime such as Spot-On, Revolution or Frontline. Consult your vet or chat with the RSPCA's friendly vet nurse team for free advice on flea control for your pet. It's important to remember, after the application of flea treatment be sure to wait 24-48 hours before bathing your dog.

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.


To be a successful pet shop owner, manager or employee, you need to be able to sell merchandise, from pet food and toys to cages, fish tanks, leashes and the pets themselves. Obviously you need to know about caring for different animals in order to keep the animals you are selling in good condition; and advise customers on the products they might buy.  Some pet shops may be more caring for the animals than others.

Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.


Safety is also a consideration. In September 2018 the US Food and Drug Administration (FDA) released a statement warning about the risk of tremors and seizures in animals treated with products containing drugs in the isoxazoline class, which are used to combat fleas and ticks. However, the FDA said it still considers the products "safe and effective". 
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
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