As mentioned above, puppies respond well to positive-reinforcement based training. It is important to acknowledge that dogs cannot possibly know which behaviours are right and which are wrong - it will be up to you to teach them. Take the time to show your puppy what you want them to do and reward them with a treat, praise, or a game each time they do the right thing.
It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.

If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.


There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
Keep your dog busy by prolonging his mealtime with a number of interactive toys such as Kongs, treatballs, or Bustercubes (treats can be easily pushed in but will engage your dog for hours trying to get them out). Also try hiding part of his meal around the yard to stimulate his natural foraging instincts. Treats and toys are available at the RSPCA online shop.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
To be a successful pet shop owner, manager or employee, you need to be able to sell merchandise, from pet food and toys to cages, fish tanks, leashes and the pets themselves. Obviously you need to know about caring for different animals in order to keep the animals you are selling in good condition; and advise customers on the products they might buy.  Some pet shops may be more caring for the animals than others.
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