In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
If dogs live indoors they need to be provided with a dog bed. Most dogs though are hardy enough to sleep outdoors in a well-built, well-furnished and weatherproof kennel. The kennel should be warm, dry and draught free, elevated from the ground, near the house and human activity but not in a thoroughfare. It should be protected from rain and excessive sun, and the bedding should be changed regularly. Washable rugs, cushions or blankets are suitable as bedding.
As mentioned above, puppies respond well to positive-reinforcement based training. It is important to acknowledge that dogs cannot possibly know which behaviours are right and which are wrong - it will be up to you to teach them. Take the time to show your puppy what you want them to do and reward them with a treat, praise, or a game each time they do the right thing.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Bones are necessary to keep your dogs teeth healthy and clean and also provide lots of fun for your canine friend if you are away. A large marrowbone cleans their teeth, massages their gums, and often becomes your dog's most treasured possession. You should provide your dog with a regular supply of bones for mouth and dental hygiene (raw chicken wings/necks are best).  Never give your dog cooked bones, as these could be more brittle and easily splinter, causing harm to your dog.    You should also ensure that there is always plenty of fresh and clean water for your dog. Sometimes bowls get knocked over and therefore to be safe it is recommended that you always provide two. In the summer months, like people, dogs need a lot more water to keep hydrated so make sure there water bowls are always full and kept in the shade.

Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
The information given is for general information and should not be regarded as advice in any matter. ACS Distance Education disclaims all and any liability in relation to any act or omission which is done in reliance to the information provided in this web site. While every effort is made to ensure that we display correct information on our website, errors can occur. ACS Distance Education disclaims liability or responsibility for orders or complaints arising from such errors, including (but not limited to): pricing, fees and course requirements. ACS Distance Education reserves the right to decline orders arising from such errors.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
The simplest and most economical diet consists of a mixture of meat (raw, cooked or canned) and dry food. Premium dry food such as Hill's Science Diet (available at RSPCA clinics and shelters) are balanced and also good for your dog’s teeth. In order to maintain healthy teeth and gums, a mixture of both soft and hard food should be provided.What is wrong with just feeding my dog meat? 
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
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