In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.
At Mad Paws, the safety of our Pet Sitters, Pet Owners, and their pets is of the utmost importance. We want our Pet Sitters to be able to provide a fun and safe service, but not need to foot a veterinary bill in an emergency. This is why we provide Mad Paws Accident Cover, which protects all Pet Sitting services booked in through the Mad Paws website.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.

Keep your dog busy by prolonging his mealtime with a number of interactive toys such as Kongs, treatballs, or Bustercubes (treats can be easily pushed in but will engage your dog for hours trying to get them out). Also try hiding part of his meal around the yard to stimulate his natural foraging instincts. Treats and toys are available at the RSPCA online shop.
Combination products can be cheaper than buying them separately. On the other hand, it can be difficult to compare the cost of combined products with separates, because it depends on the ingredients (for example, newer and potentially more effective flea treatments are more expensive than older ones) and the cost of supplying what's missing – there's no all-in-one that covers everything. And that's before you take the cost variations from retailer to retailer into account.

Fleas are most common in warm humid areas, and while more prolific in summer, they are found year-round in many parts of Australia. Flea bites cause discomfort and distress through itching, and some dogs and cats can develop hypersensitivity or an allergy. Fleas also host tapeworms, infecting your pet if they eat them. Most dogs and cats need flea treatment – indoor cats may be an exception.


If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.


Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
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