To be a successful pet shop owner, manager or employee, you need to be able to sell merchandise, from pet food and toys to cages, fish tanks, leashes and the pets themselves. Obviously you need to know about caring for different animals in order to keep the animals you are selling in good condition; and advise customers on the products they might buy.  Some pet shops may be more caring for the animals than others.
Pet day care is becoming much more popular, with busy work schedules on the rise, the need for doggy day care is becoming increasingly prevalent. Pet day care is the perfect option if you find managing work and leisure difficult but still want to reap the endless rewards of having a pet. At Mad Paws, we provide access to thousands of experienced sitters who can adequately look after your loved one on a day to day basis. That’s right, rest, walks, and feeds will be all taken care of – it dosen’t get more convenient than that. With no costly fees, you never have to worry about unreasonable pricing again. For doggy or puppy day care which is affordable and convenient – choose Mad Paws.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.

Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
The key method to adopt here is one of positive reinforcement. Firstly, you need to show your pup the area where it should do its business, and each time the pup toilets in the designated area, immediately reward with a treat or verbal praise. In order to prevent mistakes from happening, it is important to both diligently supervise your dog while it is indoors and take it frequently outdoors. This will speed the learning process and prevent any accidents from occurring in the house.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.

There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.


During summer, a flea control shampoo and a flea rinse should be used. However, this should by no means substitute a proper monthly flea control regime such as Spot-On, Revolution or Frontline. Consult your vet or chat with the RSPCA's friendly vet nurse team for free advice on flea control for your pet. It's important to remember, after the application of flea treatment be sure to wait 24-48 hours before bathing your dog.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
If your puppy is behaving inappropriately you should attempt to re-direct them to something else and reward them when they begin to engage in more appropriate behaviour. For example, if your puppy is chewing on the furniture, re-direct him to an appropriate alternative such as a chew toy. Alternately, you may find that ignoring the undesirable behaviour and rewarding the correct one can also be a very effective way to train your puppy.
The information given is for general information and should not be regarded as advice in any matter. ACS Distance Education disclaims all and any liability in relation to any act or omission which is done in reliance to the information provided in this web site. While every effort is made to ensure that we display correct information on our website, errors can occur. ACS Distance Education disclaims liability or responsibility for orders or complaints arising from such errors, including (but not limited to): pricing, fees and course requirements. ACS Distance Education reserves the right to decline orders arising from such errors.
It is also important that dogs are socialised with people and other dogs from an early age. There are a range of activities dog owners and their four-legged friends can get involved in such as fly ball, agility and lure coursing. Consult your local council about activities available in your area. RSPCA training and information sessions on pet behaviour are also regularly staged at Burwood East.

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.


The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.


It is also important that dogs are socialised with people and other dogs from an early age. There are a range of activities dog owners and their four-legged friends can get involved in such as fly ball, agility and lure coursing. Consult your local council about activities available in your area. RSPCA training and information sessions on pet behaviour are also regularly staged at Burwood East.
In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
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