In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
If your puppy is behaving inappropriately you should attempt to re-direct them to something else and reward them when they begin to engage in more appropriate behaviour. For example, if your puppy is chewing on the furniture, re-direct him to an appropriate alternative such as a chew toy. Alternately, you may find that ignoring the undesirable behaviour and rewarding the correct one can also be a very effective way to train your puppy.
Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.
While fleas are annoying, ticks can be deadly. The paralysis tick occurs mainly in spring and summer in Eastern Australia, and is found in long grass and the bush. Tick protection isn't necessary for all dogs and cats, and depending on where you live, may not be needed all year round – your vet can advise you on the situation in your local area. No tick preventative is 100% effective, so you still need to check your pet every day.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.

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