If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.
The expression 'man's best friend' is truly fitting in describing one of man's most loyal and loving four-legged companions. Owning a dog is part of the Australian way of life - providing companionship, loyalty, and bundles of love for people of all ages, dogs are an invaluable addition to the family. Nonetheless, it is important to think carefully about the responsibility of dog ownership before you adopt or purchase a dog.

PetCare.com.au Pty Ltd ACN 635 187 763 – We will assist you to get the one of best pet insurance policy available in Australia, Pet Insurance is issued by the insurer Guild Insurance Ltd, ABN 55 004 538 863, AFSL 233791. - Blog posts and Information on this site contains general advice only and does not take into account what you currently have, your financial situation want and need for your personal circumstances. It is important for you to consider these matters and read the policy and/or the Product Disclosure Statement of insurance provider (PDS) before you decide about an insurance product. Subject to underwriting approval. Terms and Conditions apply (including exclusions and limitations).
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
Mad Paws is your #1 go-to Pet Sitting Community online in Australia, where Pet Owners can find trusted, verified, and covered Pet Sitters near their homes. With more than 15,000 trusted Sitters, you can book in any pet-related services such as Pet Sitting, Dog Walking, Pet Day Care, or House Visiting. Whether you are going for a few hours or for an extended holiday, Mad Paws wants you to enjoy your break with peace of mind, knowing that your pet is not only safe, but also having fun!

Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.


If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply) 

It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.

If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Our free Mad Paws Accident Cover applies to any damage or injury to a third party or their property which is due to negligence of the Pet Sitter whilst the pet is under the Pet Sitter’s care. Please note that there is a $350 deductible for any case, and this is payable by the Pet Sitter. Mad Paws Accident Cover is not to be confused with the usual illness cover that most Pet Owners already have for their pets. For full details on our Accident cover, click here.


There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.

Mad Paws is your #1 go-to Pet Sitting Community online in Australia, where Pet Owners can find trusted, verified, and covered Pet Sitters near their homes. With more than 15,000 trusted Sitters, you can book in any pet-related services such as Pet Sitting, Dog Walking, Pet Day Care, or House Visiting. Whether you are going for a few hours or for an extended holiday, Mad Paws wants you to enjoy your break with peace of mind, knowing that your pet is not only safe, but also having fun!
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