If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

As mentioned above, puppies respond well to positive-reinforcement based training. It is important to acknowledge that dogs cannot possibly know which behaviours are right and which are wrong - it will be up to you to teach them. Take the time to show your puppy what you want them to do and reward them with a treat, praise, or a game each time they do the right thing.

However, if you decide to keep your dog outdoors, it is important to consider how you'll ensure it receives the appropriate amount of human contact (particularly during those cold winter months in which we'd all much rather stay snuggled inside rather than playing fetch with our pals in the cold!). An option could be to enlist the service of a dog walker. Also, if you work long hours or are sometimes forced to take overnight trips, it may be useful to consider "doggy day care" facilities to ensure that your dog receives the TLC and companionship it will need in your absence.
Bones are necessary to keep your dogs teeth healthy and clean and also provide lots of fun for your canine friend if you are away. A large marrowbone cleans their teeth, massages their gums, and often becomes your dog's most treasured possession. You should provide your dog with a regular supply of bones for mouth and dental hygiene (raw chicken wings/necks are best).  Never give your dog cooked bones, as these could be more brittle and easily splinter, causing harm to your dog.    You should also ensure that there is always plenty of fresh and clean water for your dog. Sometimes bowls get knocked over and therefore to be safe it is recommended that you always provide two. In the summer months, like people, dogs need a lot more water to keep hydrated so make sure there water bowls are always full and kept in the shade.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.
If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
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