If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.

In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)


Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.

The simplest and most economical diet consists of a mixture of meat (raw, cooked or canned) and dry food. Premium dry food such as Hill's Science Diet (available at RSPCA clinics and shelters) are balanced and also good for your dog’s teeth. In order to maintain healthy teeth and gums, a mixture of both soft and hard food should be provided.What is wrong with just feeding my dog meat? 
If dogs live indoors they need to be provided with a dog bed. Most dogs though are hardy enough to sleep outdoors in a well-built, well-furnished and weatherproof kennel. The kennel should be warm, dry and draught free, elevated from the ground, near the house and human activity but not in a thoroughfare. It should be protected from rain and excessive sun, and the bedding should be changed regularly. Washable rugs, cushions or blankets are suitable as bedding.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.

PetCare.com.au Pty Ltd ACN 635 187 763 – We will assist you to get the one of best pet insurance policy available in Australia, Pet Insurance is issued by the insurer Guild Insurance Ltd, ABN 55 004 538 863, AFSL 233791. - Blog posts and Information on this site contains general advice only and does not take into account what you currently have, your financial situation want and need for your personal circumstances. It is important for you to consider these matters and read the policy and/or the Product Disclosure Statement of insurance provider (PDS) before you decide about an insurance product. Subject to underwriting approval. Terms and Conditions apply (including exclusions and limitations).
While fleas are annoying, ticks can be deadly. The paralysis tick occurs mainly in spring and summer in Eastern Australia, and is found in long grass and the bush. Tick protection isn't necessary for all dogs and cats, and depending on where you live, may not be needed all year round – your vet can advise you on the situation in your local area. No tick preventative is 100% effective, so you still need to check your pet every day.

At Mad Paws, the safety of our Pet Sitters, Pet Owners, and their pets is of the utmost importance. We want our Pet Sitters to be able to provide a fun and safe service, but not need to foot a veterinary bill in an emergency. This is why we provide Mad Paws Accident Cover, which protects all Pet Sitting services booked in through the Mad Paws website.


At Mad Paws, the safety of our Pet Sitters, Pet Owners, and their pets is of the utmost importance. We want our Pet Sitters to be able to provide a fun and safe service, but not need to foot a veterinary bill in an emergency. This is why we provide Mad Paws Accident Cover, which protects all Pet Sitting services booked in through the Mad Paws website.

Regular socialisation and training, from as early as eight weeks of age, is an important factor in raising a well-behaved and socially acceptable dog. New puppy owners will benefit from enrolling their pups in a Puppy Pre-school class as soon as they bring their four-legged friend home. The RSPCA Pet Dog Manners class may also benefit your 4 legged friend!

However, if you decide to keep your dog outdoors, it is important to consider how you'll ensure it receives the appropriate amount of human contact (particularly during those cold winter months in which we'd all much rather stay snuggled inside rather than playing fetch with our pals in the cold!). An option could be to enlist the service of a dog walker. Also, if you work long hours or are sometimes forced to take overnight trips, it may be useful to consider "doggy day care" facilities to ensure that your dog receives the TLC and companionship it will need in your absence.
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