If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)


Male dogs are often quite independent and can be a little more difficult to train and control. Males also tend to wander and fight other dogs. Female dogs are more popular as family pets and may cost a little more. By nature females are affectionate and companionable, but unless desexed, will attract male dogs when in season and may reproduce every six months.
Confidence – At your local kennel, your dog will face variables. For instance, you won't know whether the rostered staff have ever even met or cared for your pup before. This isn't a problem you'll face with Mad Paws' Dog Daycare. Rather, your trusted Pet Sitter will make the effort to familiarise themselves with your dog and provide tailored care.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
Combination products can be cheaper than buying them separately. On the other hand, it can be difficult to compare the cost of combined products with separates, because it depends on the ingredients (for example, newer and potentially more effective flea treatments are more expensive than older ones) and the cost of supplying what's missing – there's no all-in-one that covers everything. And that's before you take the cost variations from retailer to retailer into account.

Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
To be a successful pet shop owner, manager or employee, you need to be able to sell merchandise, from pet food and toys to cages, fish tanks, leashes and the pets themselves. Obviously you need to know about caring for different animals in order to keep the animals you are selling in good condition; and advise customers on the products they might buy.  Some pet shops may be more caring for the animals than others. 

If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
Confidence – At your local kennel, your dog will face variables. For instance, you won't know whether the rostered staff have ever even met or cared for your pup before. This isn't a problem you'll face with Mad Paws' Dog Daycare. Rather, your trusted Pet Sitter will make the effort to familiarise themselves with your dog and provide tailored care.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
However, if you decide to keep your dog outdoors, it is important to consider how you'll ensure it receives the appropriate amount of human contact (particularly during those cold winter months in which we'd all much rather stay snuggled inside rather than playing fetch with our pals in the cold!). An option could be to enlist the service of a dog walker. Also, if you work long hours or are sometimes forced to take overnight trips, it may be useful to consider "doggy day care" facilities to ensure that your dog receives the TLC and companionship it will need in your absence.

Safety is also a consideration. In September 2018 the US Food and Drug Administration (FDA) released a statement warning about the risk of tremors and seizures in animals treated with products containing drugs in the isoxazoline class, which are used to combat fleas and ticks. However, the FDA said it still considers the products "safe and effective". 


Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing.
×