If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Fleas are most common in warm humid areas, and while more prolific in summer, they are found year-round in many parts of Australia. Flea bites cause discomfort and distress through itching, and some dogs and cats can develop hypersensitivity or an allergy. Fleas also host tapeworms, infecting your pet if they eat them. Most dogs and cats need flea treatment – indoor cats may be an exception.


Dogs frequently suffer from infestations of intestinal parasites – commonly known as worms. The most common types are roundworms, hookworms, tapeworms and whipworms. Each different type of worm has its own specific lifecycle and can damage a dog’s health in different ways. Clinical signs of an excessive worm burden include: diarrhoea, vomiting, poor coat condition, weight loss and general lethargy. Some types of worms can remain in a dogs system and no outward signs of infestation will be apparent. Intestinal worms can be treated with anthelmintics (de-worming medication). Regular use of appropriate anthelmintics every 3 months is recommended.
When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.
Male dogs are often quite independent and can be a little more difficult to train and control. Males also tend to wander and fight other dogs. Female dogs are more popular as family pets and may cost a little more. By nature females are affectionate and companionable, but unless desexed, will attract male dogs when in season and may reproduce every six months.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
Pet day care is becoming much more popular, with busy work schedules on the rise, the need for doggy day care is becoming increasingly prevalent. Pet day care is the perfect option if you find managing work and leisure difficult but still want to reap the endless rewards of having a pet. At Mad Paws, we provide access to thousands of experienced sitters who can adequately look after your loved one on a day to day basis. That’s right, rest, walks, and feeds will be all taken care of – it dosen’t get more convenient than that. With no costly fees, you never have to worry about unreasonable pricing again. For doggy or puppy day care which is affordable and convenient – choose Mad Paws.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
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