As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
Bones are necessary to keep your dogs teeth healthy and clean and also provide lots of fun for your canine friend if you are away. A large marrowbone cleans their teeth, massages their gums, and often becomes your dog's most treasured possession. You should provide your dog with a regular supply of bones for mouth and dental hygiene (raw chicken wings/necks are best).  Never give your dog cooked bones, as these could be more brittle and easily splinter, causing harm to your dog.    You should also ensure that there is always plenty of fresh and clean water for your dog. Sometimes bowls get knocked over and therefore to be safe it is recommended that you always provide two. In the summer months, like people, dogs need a lot more water to keep hydrated so make sure there water bowls are always full and kept in the shade.
While fleas are annoying, ticks can be deadly. The paralysis tick occurs mainly in spring and summer in Eastern Australia, and is found in long grass and the bush. Tick protection isn't necessary for all dogs and cats, and depending on where you live, may not be needed all year round – your vet can advise you on the situation in your local area. No tick preventative is 100% effective, so you still need to check your pet every day.
When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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