In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.

If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Dogs frequently suffer from infestations of intestinal parasites – commonly known as worms. The most common types are roundworms, hookworms, tapeworms and whipworms. Each different type of worm has its own specific lifecycle and can damage a dog’s health in different ways. Clinical signs of an excessive worm burden include: diarrhoea, vomiting, poor coat condition, weight loss and general lethargy. Some types of worms can remain in a dogs system and no outward signs of infestation will be apparent. Intestinal worms can be treated with anthelmintics (de-worming medication). Regular use of appropriate anthelmintics every 3 months is recommended.
There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.

Regular socialisation and training, from as early as eight weeks of age, is an important factor in raising a well-behaved and socially acceptable dog. New puppy owners will benefit from enrolling their pups in a Puppy Pre-school class as soon as they bring their four-legged friend home. The RSPCA Pet Dog Manners class may also benefit your 4 legged friend!
Mad Paws is your #1 go-to Pet Sitting Community online in Australia, where Pet Owners can find trusted, verified, and covered Pet Sitters near their homes. With more than 15,000 trusted Sitters, you can book in any pet-related services such as Pet Sitting, Dog Walking, Pet Day Care, or House Visiting. Whether you are going for a few hours or for an extended holiday, Mad Paws wants you to enjoy your break with peace of mind, knowing that your pet is not only safe, but also having fun!
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