In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)


Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
The simplest and most economical diet consists of a mixture of meat (raw, cooked or canned) and dry food. Premium dry food such as Hill's Science Diet (available at RSPCA clinics and shelters) are balanced and also good for your dog’s teeth. In order to maintain healthy teeth and gums, a mixture of both soft and hard food should be provided.What is wrong with just feeding my dog meat? 
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
At Mad Paws, the safety of our Pet Sitters, Pet Owners, and their pets is of the utmost importance. We want our Pet Sitters to be able to provide a fun and safe service, but not need to foot a veterinary bill in an emergency. This is why we provide Mad Paws Accident Cover, which protects all Pet Sitting services booked in through the Mad Paws website.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Dogs are social animals that need companionship, so most don’t enjoy being left alone during the day. Being alone for long periods can lead to stress and even separation anxiety, but this can easily be avoided by booking dog care services through Pawshake. Your sitter will keep your pooch happy during the day with plenty of love and belly rubs! As a bonus, your dog will return home tired and happy.
Mad Paws is your #1 go-to Pet Sitting Community online in Australia, where Pet Owners can find trusted, verified, and covered Pet Sitters near their homes. With more than 15,000 trusted Sitters, you can book in any pet-related services such as Pet Sitting, Dog Walking, Pet Day Care, or House Visiting. Whether you are going for a few hours or for an extended holiday, Mad Paws wants you to enjoy your break with peace of mind, knowing that your pet is not only safe, but also having fun!
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