In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply) 

Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.
Dogs are social animals that need companionship, so most don’t enjoy being left alone during the day. Being alone for long periods can lead to stress and even separation anxiety, but this can easily be avoided by booking dog care services through Pawshake. Your sitter will keep your pooch happy during the day with plenty of love and belly rubs! As a bonus, your dog will return home tired and happy.
The key method to adopt here is one of positive reinforcement. Firstly, you need to show your pup the area where it should do its business, and each time the pup toilets in the designated area, immediately reward with a treat or verbal praise. In order to prevent mistakes from happening, it is important to both diligently supervise your dog while it is indoors and take it frequently outdoors. This will speed the learning process and prevent any accidents from occurring in the house.
It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.

Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.


Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
During summer, a flea control shampoo and a flea rinse should be used. However, this should by no means substitute a proper monthly flea control regime such as Spot-On, Revolution or Frontline. Consult your vet or chat with the RSPCA's friendly vet nurse team for free advice on flea control for your pet. It's important to remember, after the application of flea treatment be sure to wait 24-48 hours before bathing your dog.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.

Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.
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