If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.


Our free Mad Paws Accident Cover applies to any damage or injury to a third party or their property which is due to negligence of the Pet Sitter whilst the pet is under the Pet Sitter’s care. Please note that there is a $350 deductible for any case, and this is payable by the Pet Sitter. Mad Paws Accident Cover is not to be confused with the usual illness cover that most Pet Owners already have for their pets. For full details on our Accident cover, click here.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.

Vomiting is not a disease or disorder in itself; it is a clinical sign of some type of digestive disturbance or as a result of another disease or disorder. Occasional bouts of vomiting can be considered normal but if the vomiting persists and is accompanied by severe or bloody diarrhoea, lethargy, weakness, depression, pain or fever then this is a sign that something is seriously wrong and veterinary attention is required.  Vomiting can be caused by something the dog has eaten (e.g. rotten food), ingestion of toxins, adverse reactions to drugs or an allergic reaction to something in the environment.


Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.
If your puppy is behaving inappropriately you should attempt to re-direct them to something else and reward them when they begin to engage in more appropriate behaviour. For example, if your puppy is chewing on the furniture, re-direct him to an appropriate alternative such as a chew toy. Alternately, you may find that ignoring the undesirable behaviour and rewarding the correct one can also be a very effective way to train your puppy.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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