If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.
There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
Pedigree or purebred dogs are more expensive to buy if purchased from a breeder and their nature and appearance is generally predictable (as they should conform to a breed standard). Crossbreeds (or 'designer dogs') are dogs of mixed ancestry. They are robust and often make great pets. Keep in mind though, that when you purchase a crossbred puppy it might be difficult to accurately predict how these puppies will develop. Both purebred and crossbred puppies and adult dogs are available at RSPCA Adoption Centres.

In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
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