If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.

Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.
Keep your dog busy by prolonging his mealtime with a number of interactive toys such as Kongs, treatballs, or Bustercubes (treats can be easily pushed in but will engage your dog for hours trying to get them out). Also try hiding part of his meal around the yard to stimulate his natural foraging instincts. Treats and toys are available at the RSPCA online shop.
Pedigree or purebred dogs are more expensive to buy if purchased from a breeder and their nature and appearance is generally predictable (as they should conform to a breed standard). Crossbreeds (or 'designer dogs') are dogs of mixed ancestry. They are robust and often make great pets. Keep in mind though, that when you purchase a crossbred puppy it might be difficult to accurately predict how these puppies will develop. Both purebred and crossbred puppies and adult dogs are available at RSPCA Adoption Centres.
If your puppy is behaving inappropriately you should attempt to re-direct them to something else and reward them when they begin to engage in more appropriate behaviour. For example, if your puppy is chewing on the furniture, re-direct him to an appropriate alternative such as a chew toy. Alternately, you may find that ignoring the undesirable behaviour and rewarding the correct one can also be a very effective way to train your puppy.
The key method to adopt here is one of positive reinforcement. Firstly, you need to show your pup the area where it should do its business, and each time the pup toilets in the designated area, immediately reward with a treat or verbal praise. In order to prevent mistakes from happening, it is important to both diligently supervise your dog while it is indoors and take it frequently outdoors. This will speed the learning process and prevent any accidents from occurring in the house.
Safety is also a consideration. In September 2018 the US Food and Drug Administration (FDA) released a statement warning about the risk of tremors and seizures in animals treated with products containing drugs in the isoxazoline class, which are used to combat fleas and ticks. However, the FDA said it still considers the products "safe and effective". 
When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.

Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
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