If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
Using an experienced, reliable pet sitter when you’re not around is more than ideal – no cages, no kennels, no unexpected fees. Whether you work long hours or need someone to look after your pet for the day, there’s no better company to find a pet sitter, than Mad Paws. When you choose a Mad Paws sitter, you’re making the best choice for your pet. That’s right, a pet sitter can ensure your pet is in good health, allowing them to receive adequate balance between rest and play. After all, Mad Paws pet sitters only want the best for your beloved animal.
At Mad Paws, the safety of our Pet Sitters, Pet Owners, and their pets is of the utmost importance. We want our Pet Sitters to be able to provide a fun and safe service, but not need to foot a veterinary bill in an emergency. This is why we provide Mad Paws Accident Cover, which protects all Pet Sitting services booked in through the Mad Paws website.
However, if you decide to keep your dog outdoors, it is important to consider how you'll ensure it receives the appropriate amount of human contact (particularly during those cold winter months in which we'd all much rather stay snuggled inside rather than playing fetch with our pals in the cold!). An option could be to enlist the service of a dog walker. Also, if you work long hours or are sometimes forced to take overnight trips, it may be useful to consider "doggy day care" facilities to ensure that your dog receives the TLC and companionship it will need in your absence.
Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.

Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing. 
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