If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.

Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.
In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)

During summer, a flea control shampoo and a flea rinse should be used. However, this should by no means substitute a proper monthly flea control regime such as Spot-On, Revolution or Frontline. Consult your vet or chat with the RSPCA's friendly vet nurse team for free advice on flea control for your pet. It's important to remember, after the application of flea treatment be sure to wait 24-48 hours before bathing your dog.

PetCare Pet Insurance cover pets from an early age and encompasses all aspects of a pet’s health. We start off with a policy that covers general pet illnesses such as cancer, infections and cherry eye as well as accidents such as broken bones, bites, torn nails and we even offer dental cover for your dog or cat as an option for dental preventatives.
Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing.
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