If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.


As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.

Male dogs are often quite independent and can be a little more difficult to train and control. Males also tend to wander and fight other dogs. Female dogs are more popular as family pets and may cost a little more. By nature females are affectionate and companionable, but unless desexed, will attract male dogs when in season and may reproduce every six months.
Diarrhoea is similar to vomiting in that it is a clinical sign rather than a disease itself. Diarrhoea can be a sign of a mild digestive upset or of something more serious e.g. food poisoning or ingestion of other toxic materials. Acute and chronic diarrhoea can be life threatening, particularly in puppies or older dogs. If the diarrhoea lasts longer than a couple of hours, contains blood and the dog appears to be in pain and has a fever then veterinary attention is required immediately. Treatment in this case will include identification and appropriate treatment for the underlying condition causing the diarrhoea as well as fluid and electrolyte therapy. Mild cases can be treated at home by removing food for a period of 12 hours and then re-introducing small amounts of bland food (e.g. chicken and rice). Probiotics can also be a useful addition to improve the overall health of the affected dog’s intestines.
When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.

There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans. 

Confidence – At your local kennel, your dog will face variables. For instance, you won't know whether the rostered staff have ever even met or cared for your pup before. This isn't a problem you'll face with Mad Paws' Dog Daycare. Rather, your trusted Pet Sitter will make the effort to familiarise themselves with your dog and provide tailored care.

In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply) 

If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.

If dogs live indoors they need to be provided with a dog bed. Most dogs though are hardy enough to sleep outdoors in a well-built, well-furnished and weatherproof kennel. The kennel should be warm, dry and draught free, elevated from the ground, near the house and human activity but not in a thoroughfare. It should be protected from rain and excessive sun, and the bedding should be changed regularly. Washable rugs, cushions or blankets are suitable as bedding.

In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)


It’s important to maintain a healthy skin and coat, and dogs of any age can suffer from arthritis and joint issues. Calming aids can ease anxiety, whether situational or hereditary. It’s always good to have basic first aid and wound care items handy, and dental care products can make regular teeth maintenance easy. For long-term solutions, we even carry syringes and needles, pilling aids, and more to save you too many trips to the vet.


In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)

Regular socialisation and training, from as early as eight weeks of age, is an important factor in raising a well-behaved and socially acceptable dog. New puppy owners will benefit from enrolling their pups in a Puppy Pre-school class as soon as they bring their four-legged friend home. The RSPCA Pet Dog Manners class may also benefit your 4 legged friend!


Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
If dogs live indoors they need to be provided with a dog bed. Most dogs though are hardy enough to sleep outdoors in a well-built, well-furnished and weatherproof kennel. The kennel should be warm, dry and draught free, elevated from the ground, near the house and human activity but not in a thoroughfare. It should be protected from rain and excessive sun, and the bedding should be changed regularly. Washable rugs, cushions or blankets are suitable as bedding.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat. 
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