In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
Keep your dog busy by prolonging his mealtime with a number of interactive toys such as Kongs, treatballs, or Bustercubes (treats can be easily pushed in but will engage your dog for hours trying to get them out). Also try hiding part of his meal around the yard to stimulate his natural foraging instincts. Treats and toys are available at the RSPCA online shop.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Our pet sitters don’t operate like a traditional dog day care centre – instead, you can choose the individual pet sitter who will be providing one-on-one dog day care services for your furry friend. Does your dog not get along with other dogs? Arrange dog day care with a pet sitter that only takes in single bookings at a time. Alternatively, your dog can make new friends during doggy day care – but usually only a maximum of 2 or 3 dogs at a time.

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.

As mentioned above, puppies respond well to positive-reinforcement based training. It is important to acknowledge that dogs cannot possibly know which behaviours are right and which are wrong - it will be up to you to teach them. Take the time to show your puppy what you want them to do and reward them with a treat, praise, or a game each time they do the right thing.


When holiday time arrives, many owners find themselves with the problem of how to care for their four-legged friends during their absence. If you are unable to leave your dog with family or friends, the next best thing is placing them in a boarding kennel. Dog owners are urged to call and inspect the establishment of their choice well before their departure so as to assess its suitability.
While fleas are annoying, ticks can be deadly. The paralysis tick occurs mainly in spring and summer in Eastern Australia, and is found in long grass and the bush. Tick protection isn't necessary for all dogs and cats, and depending on where you live, may not be needed all year round – your vet can advise you on the situation in your local area. No tick preventative is 100% effective, so you still need to check your pet every day.

Pedigree or purebred dogs are more expensive to buy if purchased from a breeder and their nature and appearance is generally predictable (as they should conform to a breed standard). Crossbreeds (or 'designer dogs') are dogs of mixed ancestry. They are robust and often make great pets. Keep in mind though, that when you purchase a crossbred puppy it might be difficult to accurately predict how these puppies will develop. Both purebred and crossbred puppies and adult dogs are available at RSPCA Adoption Centres.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
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