The expression 'man's best friend' is truly fitting in describing one of man's most loyal and loving four-legged companions. Owning a dog is part of the Australian way of life - providing companionship, loyalty, and bundles of love for people of all ages, dogs are an invaluable addition to the family. Nonetheless, it is important to think carefully about the responsibility of dog ownership before you adopt or purchase a dog.
In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)
If dogs live indoors they need to be provided with a dog bed. Most dogs though are hardy enough to sleep outdoors in a well-built, well-furnished and weatherproof kennel. The kennel should be warm, dry and draught free, elevated from the ground, near the house and human activity but not in a thoroughfare. It should be protected from rain and excessive sun, and the bedding should be changed regularly. Washable rugs, cushions or blankets are suitable as bedding.
If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.


Our free Mad Paws Accident Cover applies to any damage or injury to a third party or their property which is due to negligence of the Pet Sitter whilst the pet is under the Pet Sitter’s care. Please note that there is a $350 deductible for any case, and this is payable by the Pet Sitter. Mad Paws Accident Cover is not to be confused with the usual illness cover that most Pet Owners already have for their pets. For full details on our Accident cover, click here.
Ideally, dogs should be taken to council-designated areas where they can be safely let off the leash to run free. It is important to use these specifically designated areas not only to ensure their own safety (preventing the risk of being hit by a car) but also the safety of farm livestock and wildlife which can be threatened by a dog let loose in their habitat.

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
There are various intestinal worms that can infect dogs and cats, with hook worms, round worms (ascarids), whip worms (mainly in dogs) and tapeworms being the main groups. Symptoms can include diarrhoea, bloody stools, weight loss, anaemia, pot belly, dry hair and/or general poor appearance. If left untreated, worm infestations can be fatal. Worms can be picked up from the mother (either in utero or via milk), from the environment (infected stools), from eating infected prey (lizard or mouse), or, in the case of tapeworms, from fleas. Worms can also be transmitted to humans.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.

As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog. 

Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.

It is also important that dogs are socialised with people and other dogs from an early age. There are a range of activities dog owners and their four-legged friends can get involved in such as fly ball, agility and lure coursing. Consult your local council about activities available in your area. RSPCA training and information sessions on pet behaviour are also regularly staged at Burwood East.
Dogs are social animals that need companionship, so most don’t enjoy being left alone during the day. Being alone for long periods can lead to stress and even separation anxiety, but this can easily be avoided by booking dog care services through Pawshake. Your sitter will keep your pooch happy during the day with plenty of love and belly rubs! As a bonus, your dog will return home tired and happy.
Puppy Roundworms can infect humans. To prevent this infection, puppies should be wormed regularly throughout their first year of life, and owners should be thorough with their own personal hygiene after having interacted with the dog. Tapeworms, Hookworms, and Whipworms can also infect dogs, and your veterinary surgeon can advise when to worm the dog.
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