In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)

While fleas are annoying, ticks can be deadly. The paralysis tick occurs mainly in spring and summer in Eastern Australia, and is found in long grass and the bush. Tick protection isn't necessary for all dogs and cats, and depending on where you live, may not be needed all year round – your vet can advise you on the situation in your local area. No tick preventative is 100% effective, so you still need to check your pet every day.

A dedicated pet sitter is a great option for in home dog day care when your family or friends are too busy. Many pet owners are uncomfortable asking their neighbours for dog day care help: a Pawshake pet sitter will be happy to provide dog day care when you can’t. Pawshake pet sitters are genuinely love pets and are there to help with your dog day care needs.

Pet health Insurance by PetCare covers everything from accidental injury such as broken bones, bites etc, as well as illness including skin conditions, infections and cancer, we also cover the cost of dental and you can choose dental plus for routine care (Optional add-on required to your policy). This would give you peace of mind when it comes to pet ownership and unexpected bills, We have policies for both dogs and cats in Australia with affordable premium to choose from.


Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing.
Giardia intestinalis and Giardia duodenalis are single celled protozoan parasites, which inhabit the affected dog’s small intestine, causing clinical signs of Gardiasis. The protozoa attach themselves to the intestines and multiply. They may be directly swept through the intestines and appear in the infected dog’s faeces or they may develop into a tougher more durable ‘cyst’ form, which is again passed in the dogs faeces but is able to survive for long periods in the external environment. Dogs are infected by ingesting the cysts from contaminated water and the environment. Infected dogs may not show any clinical signs of Gardiasis, but they can still shed the protozoa from their systems, spreading the infection to other healthy animals.   Infection and subsequent illness is more commonly seen in younger animals. Signs of infection include: chronic or intermittent diarrhoea that may appear ‘fatty’ and slimy, accompanied by a very foul smell. Weight loss is also possible if left untreated.
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