If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.


Mad Paws is your #1 go-to Pet Sitting Community online in Australia, where Pet Owners can find trusted, verified, and covered Pet Sitters near their homes. With more than 15,000 trusted Sitters, you can book in any pet-related services such as Pet Sitting, Dog Walking, Pet Day Care, or House Visiting. Whether you are going for a few hours or for an extended holiday, Mad Paws wants you to enjoy your break with peace of mind, knowing that your pet is not only safe, but also having fun!

Fleas are most common in warm humid areas, and while more prolific in summer, they are found year-round in many parts of Australia. Flea bites cause discomfort and distress through itching, and some dogs and cats can develop hypersensitivity or an allergy. Fleas also host tapeworms, infecting your pet if they eat them. Most dogs and cats need flea treatment – indoor cats may be an exception.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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