If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.


If pet day care sounds like your cup of tea, then Mad Paws is the company to choose. For someone who will genuinely look after your pet as well as you do, you have most certainly come to the right place. We are your one stop shop for cost-convenient, reliable and safe pet day care. For a complete list of all our pet minding services browse our site – we’re confident we can cater to all your needs.
Fleas are a common external parasite associated with dogs. They cause severe itching and inflammation of the skin, leading to dermatitis. They are the intermediate host for the Tapeworm most common in dogs. If fleas are a problem, it is necessary to treat all animals in the household (both cats and dogs) to clean the environment. You may also want to ‘flea bomb’ the house to remove any eggs and to stop the cycle. Preventative programs are best achieved using “spot on” products that have a prolonged residual effect, usually 30 days. However it is strongly advised to consult your Vet or chat with the RSPCA's friendly Vet nurse team for free advice about the most suitable product for your pet.
Regular socialisation and training, from as early as eight weeks of age, is an important factor in raising a well-behaved and socially acceptable dog. New puppy owners will benefit from enrolling their pups in a Puppy Pre-school class as soon as they bring their four-legged friend home. The RSPCA Pet Dog Manners class may also benefit your 4 legged friend!
Combing and brushing dogs regularly is essential, particularly for longhaired breeds. It is best to establish this habit early in a dog’s life so that grooming becomes part of the routine. Grooming removes dust, dead skin, loose hairs, grass seeds, and tangles. It also assists to shorten the coat moult, which occurs every autumn and spring. Brushing helps keep your dog cool in summer months and reduces the amount of hair your dog sheds. Dogs with short coats also require some brushing.
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