If you believe that any incident is covered under Mad Paws Accident Cover, you must provide us with written notice of the incident, along with all material documentation available to you evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.


Confidence – At your local kennel, your dog will face variables. For instance, you won't know whether the rostered staff have ever even met or cared for your pup before. This isn't a problem you'll face with Mad Paws' Dog Daycare. Rather, your trusted Pet Sitter will make the effort to familiarise themselves with your dog and provide tailored care.
Dogs frequently suffer from infestations of intestinal parasites – commonly known as worms. The most common types are roundworms, hookworms, tapeworms and whipworms. Each different type of worm has its own specific lifecycle and can damage a dog’s health in different ways. Clinical signs of an excessive worm burden include: diarrhoea, vomiting, poor coat condition, weight loss and general lethargy. Some types of worms can remain in a dogs system and no outward signs of infestation will be apparent. Intestinal worms can be treated with anthelmintics (de-worming medication). Regular use of appropriate anthelmintics every 3 months is recommended.
Service rates will vary in price depending on the age and size of the pet, the number of pets, and the length of the stay. Make sure you read all the information on the Sitter’s profile before making a booking. We also strongly recommend completing a Meet & Greet; it will allow you to discuss the details of the booking as well as meet the Pet Sitter prior to the booking.
Lungworm larvae may be present in slugs and snails, and if eaten, pets may be infected with worms that make their way to the lungs, where they block airways and make breathing difficult. Most dog wormers don't claim to treat lungworm, although some cat wormers do. Research conducted internationally has found moxidectin, which is found in some heartworm treatments for dogs, to be effective against lungworm, but this claim can't be made for dogs on packaging in Australia. Check with your vet as to whether it's an issue in your area, and discuss the best preventative treatment.
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