In PetCare Pet Insurance we have made claims easier, you just need fill out the form online and send us your vet bills. Your veterinary clinic may help you to submit your claims online. There is no contribution from your side , you will be reimbursed 100% of the cost  less any excess, and can be claimed up to your policy limit per year ( Sub limits and waiting periods apply)

It is important to buy your dog from a reputable source. Purchase your dog from a reputable dog breeder, visit an RSPCA Adoption Centre or a local animal welfare shelter such as the RSPCA where lots of happy and healthy dogs are looking for loving new homes. If you are looking to adopt a dog from a breeder, make sure you read our Smart Puppy Buyers Guide.


As a dog owner you are fully and legally responsible for any harm or damages caused by your dog. If your dog bites a human, kills wildlife, damages property, causes a traffic accident, creates noise or other pollution, or is the direct cause of any other damage to the community, you may have to shoulder a substantial financial (if not legal) penalty. It is in your best interest then to always keep a vigilant eye on your dog in public and provide him with the obedience training and socialisation skills necessary to become a well-mannered and socially well-adjusted dog.
If you are not home during the day, your dog should be kept secure in a dog-proof fenced yard and should never be left unsupervised when tethered. In the case of larger properties where this is not possible, then an appropriately fenced dog-run should be constructed, and the dog kennel, along with a plentiful supply of fresh water, should be placed within the run.
It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.
It is important to note however that dogs who are never, or seldom allowed indoors, are more likely to become bored - and as a result become disruptive (e.g. bark for attention) and/or destructive (e.g. dig up your newly- planted rose bush). This is because dogs associate their human family as their pack and can develop behavioural issues if they feel neglected as a consequence of being excluded from interacting with their pack.
If you dog’s age is between eight weeks to eight years, you are eligible to buy a pet insurance from us, and once insured the cover for lifetime is guaranteed. Our dog insurance will cover accidents like broken bones all the way to hip replacements and any illness during the policy period (please refer to PDS for more information) Furthermore you can choose Dog Dental insurance as an add-on.
The RSPCA recommends that you do not purchase a dog from markets or places where large numbers of dogs are kept for sale. Dogs sold from these establishments are very rarely examined by a veterinarian, and therefore may not be entirely healthy. Never purchase a puppy that looks unwell and if you are concerned about the welfare of the animal, contact the RSPCA Inspectorate. 
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